Frequently Asked Questions
Everything you need to know about shopping with Verano Hill.
How long does shipping take?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 7-14 business days for international delivery.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund.
Do you offer international shipping?
Yes, Verano Hill ships to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I know which size to choose?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles and cuts.