Returns & Exchanges
At Verano Hill, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition. If your order isn't a perfect fit, our streamlined process ensures a quick exchange or refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging with all tags attached, ensuring the garment is free of makeup, perfume, or signs of wear.
Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing